Allowing heart patients to check in with their doctor from home.
Designed in collaboration with Medtronic’s Patient Monitoring Team while working at Plexus , MyCareLink Relay is a patient monitor that communicates with a heart patient’s bluetooth equipped implant allowing them to more frequently send implant data to their doctor versus traditionally driving to and from the doctors office.
Client: Medtronic
Industry: Healthcare
Services: User Research, Human Factors, Industrial Design
MAKE IT RELATABLE
During initial research the team realized our demographic was not interested in some flashy new technology that had a touch screen. So we aligned with all stakeholders on an aesthetic direction that was based on primitive shapes to help create a form that was more relatable to the user.
A UI WITH NO SCREEN?
Since there was no screen, one of the biggest challenges with the device was users need to sit within range of the device for a 5 minute period when uploading their data. To ensure our solutions were solving this the team tested prototypes with users in their homes to gather feedback.
LIGHTS AND SOUNDS
After multiple rounds of research we designed something that was more approachable using a strategic LED lights and sounds user interface on a simple and unobtrusive form.
